Minro
YC-backed customer success platform that predicts churn and tells founders which users they're about to lose.
Minro is a proactive customer success platform for founders running products with 1K to 100K users. We connect to your analytics, watch user behavior, predict who’s about to churn, and surface a daily briefing with 3-5 actionable items and ready-to-send outreach drafted in your voice.
We talked to a large number of founders and kept seeing the same thing: teams hacking together internal retention dashboards because existing tools don’t go deep enough. Founders want to stay close to their users, but doing that at scale becomes operationally impossible. Minro fixes that.
The platform runs on a FastAPI backend with async enrichment pipelines, PostHog integration for behavioral data, and an LLM layer that classifies events, scores health, and generates personalized outreach. The frontend is a React dashboard built for density and speed, inspired by Linear.
Backed by Y Combinator (F25).